RETURN POLICY

Last updated July 06, 2021

ALL SALES ARE FINAL.

With the exception of rare circumstances at our discretion then and only then will returns be accepted.

Please consider all sales final.  Read below for more information.

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only (At our discretion). Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at loco.kickss@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Proof Of Purchase and the Item purchased., and mail your return to the following address:

 

Loco Kicks

Attn: Returns

RMA #

7240 Frankstown Ave  

Pittsburgh, PA 15208  

United States  

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

 

The following items cannot be returned:

 

     ●     Shoes   

 

 

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

 

Please Note

  

     ●     A 25% restocking fee will be charged for all returns.     

     ●     Sale items are FINAL SALE and cannot be returned.     

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

4127080210 

loco.kickss@gmail.com